Terms & Conditions

Purchase of Straight Razors

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours. If we are unable to despatch your order within 7 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.

Most products are restored items so will in most cases and even after restoration show signs of use or wear.  We will take great efforts to accurately describe vintage items but please bear this in mind when purchasing.

When purchasing Straight Razors, you confirm that you are 18 YEARS OF AGE OR OLDER, it is illegal to purchase blades or anything that could be used as a knife by anyone under the age of 18 years.

Straight Razor Honing and Restoration

Whilst every effort will be made to ensure that damage to your razor is minimal, we cannot be held responsible for damage due to brittle materials that have degraded due to age.  For example, Horn, Bakelite and early plastics used for scales can become very brittle and can easily crack.

We will usually inform you of any risks and request your acceptance before work commences on a particularly fragile piece.

When honing a razor, some 'hone wear' will result.  Obviously this will be kept to a minimum, but please do not complain about spine wear caused by honing.  Whatever hone wear occurs will be absolutely necessary in ensuring that the blade is honed sharp and true.

The only way to accurately test a razor for sharpness is by shaving with it.  I will hone a razor, then test the sharpness by shaving.  The razor will then be sterilised using Barbicide (regd) and then lubricated with Olive Oil before dispatch.

I am very experienced in honing and in shaving with a straight razor.  After honing, if you feel that a razor is not sharp enough, please let me know, but in most cases, if you are relatively inexperienced in straight razor shaving, it will be down to lack of techique (I know, I've been there - after thinking quite a few razors were not sharp enough, I eventually learned that it was entirely due to my lack of experience and technique)

 Safety Razor Restoration and Replating

Whilst every effort will be made to ensure the best possible finish, the resulting finish is largely dependent upon the condition of the razor surface.  Minor pitting can be removed but pitting to the inside/underside of the head or the handle will in most cases result in less than perfect finish.  Please bear this in mind before considering a replating service.

Every effort will be taken to ensure no damage to a razor, but if a request is made to straighten teeth or an operation that can easily result in breakage, this is at your own risk and I will outline the risks before proceeding with the operation.

General Site Usage and Sales Terms

This site is owned and operated by RestoredRazors.com  ("RestoredRazors", "we" or "us"), Of 141 Ridge Road, Howick, Auckland, 2014, New Zealand. Should you have any queries regarding our Terms and Conditions or have any comments or suggestions on or about our website, please email us at dave@restoredrazors.com

Password/Account Security

The personal information relating to your name, e-mail address, billing address, delivery address, telephone number(s), product selections, credit card or other payment information ("Personal Information") which you are required to provide when you register as a customer must be true, accurate, current and complete in all respects; and you will notify us immediately of any changes to your Personal Information by contacting our Customer Service Representatives by e-mail to dave@restoredrazors.com

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. RestoredRazors shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to RestoredRazors. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of RestoredRazors. You may not modify, distribute or re-post anything on this website for any purpose.

We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Terms and Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the website.

Accuracy of Content

RestoredRazors has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, RestoredRazors disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. RestoredRazors shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to Your Computer

RestoredRazors makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. RestoredRazors shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Ordering Errors

You are able to correct errors on your order up to the point at which you click to submit your order o the final page of our online ordering process.

Delivery Charges

Delivery charges vary depending on the type of products ordered and the service you select and any refunds will be at the discretion of RestoredRazors.

Cancellation Right

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. When goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. Please note that we are only able to accept returns for earrings or underwear if the items are either in their original unopened, sealed packaging, or if the items are faulty.

Returns Policy

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging following the procedure outlined in the FAQ section of this website. We will refund the price of the item to the purchaser, or exchange the product if an exchange has been requested, once it is received by us. Please consider that you have a duty of care for the products during the cancellation period. Where a refund is requested Goods will be refunded within 30 days. None of the above conditions affect your statutory rights when goods are faulty, or not as described. Please note that at times of Sale our return policy for Sale items is 14 days. It's important for us to make sure that others get a chance to purchase returning items before we close our Sale Shop for another season.

Links to Other Websites

To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources and do not review or endorse and are not responsible or liable, directly or indirectly for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Exclusions of Liability

Any disclaimers and exclusions of liability in these Terms & Conditions shall not apply to any damages arising from death or personal injury caused by the negligence of RestoredRazors or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Other Legal Notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these Terms & Conditions govern your use of this website.

Changes to Legal Notices

We reserve the right to change these Terms & Conditions from time to time and you should look through them as often as possible.

Law, Jurisdiction and Language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with New Zealand Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of New Zealand. All contracts are concluded in English. These Terms and Conditions do not affect your legal rights.

Security

We use Internet standard encryption technology to protect your sensitive data when you transmit it to us. This process is known as SSL (secure sockets layer) and we are constantly updating our technology to provide you with the maximum practicable level of security. To check that you are in a secure area of our site look at the bottom of your browser and you will see a closed padlock or an unbroken key. In addition you can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.restoredrazors.com in your browser address window.

Please note that we will never ask for a customer to confirm any account or credit card details via email - If you receive an email claiming to be from RestoredRazors asking you to submit account or credit card details please do not respond.